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Safety... a testimonial...

January, 2007

Dear Island Expeditions Staff,

In January 2005, my husband Barry and I took your Coral Jaguar Expedition. We had a wonderful time and were so impressed with the organization and careful planning by all the staff in your company. Our guides, Jolie and Drew were so well prepared and informed that we were totally comfortable putting our safety and ourselves in their capable hands.

This year we traveled to Thailand and went trekking in the North. I want to relay our experience with another company.

We signed up for a three-day, two-night trek. We happily started off and enjoyed our Thai Guide (1 guide for 10 trekkers). Near the end of the second day of our trek, I had a fall and broke my leg. It was not a major fall, just one of those unlucky steps. I had a spiral fracture of both the tibia and fibula. I knew immediately that my leg was broken. As I lay on the ground, in the jungle, looking at my guides shocked face, I knew he had no idea how to handle the situation.

We were very fortunate to have a 5th year medical student among the trekkers in our group. She took charge of finding material to splint my leg and she had painkillers in her first aid kit. We were woefully unprepared for such an accident. Our guide ran to the nearby village to get help. We had no radio and his first aid kit was as inadequate as ours (Band-Aids, antiseptic, gauze, tape, etc.) After about 40min. he reappeared with about 12 villagers and they set about the task of getting me out of the jungle. They lashed a sleeping bag and hammock to two bamboo rods. I scooted onto the litter and they began the long hike out with me hanging in the sling. 6 men, our guide, the medical student and my husband went with me while the villagers took the rest of our group down to their village. It was a long (about 1 hr.) and painful journey to the road and another three hours to the hospital in Chaing Mai. The trekking company was very helpful in helping to get us back to Canada and were extremely concerned for our well being.

I am writing this to let you know how much we appreciate the thoroughness we realize goes into each of your trips. We were remembering our Island Expeditions guides radioing in our position and safety each night as the sun set. We remembered a conversation we had with Jolie and Drew asking them about how they would handle emergencies. We realized that it would be very difficult to get out of some of the remote places we visited, but they had a plan that was comforting. Although we didn't ask what was in those huge first aid kits, I can imagine that there are splints and other items you would need to stabilize a broken limb or treat more serious injuries.

After this experience, we will ask a lot of questions of any company we decide to travel with regarding safety procedures and qualifications of the guides. These are things we never really considered before this accident. You just never think anything like this will happen to you.

I just wanted to let you know that in hind sight, we appreciate the professional care and consideration we were given by your company and to encourage you to keep up the good work!

Sincerely,

Karen Anderson
Victoria, BC

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